You’ve recently moved into a new address, only to find out that the house you purchased is crawling with pests – of all kinds. Although packing up not one of your options, hiring a pest control specialist certainly is. But how do you begin?
First of all, you must see to it that the company you choose has insurance. You do not want to be liable if one of the exterminators hurts himself within your property. Talk to their references if you have doubts, or ask the neighbors if they can recommend an insured company.
Most reputable pest control services have a website. If you already have a few prospects, visit their sites and read their customers’ testimonials (they will likely not include any negative ones, however). You can read reviews on popular third-party consumer websites too (for example, Angie’s List).
When calling a pest control company, ask what products they use. When you talk about quality pest control, one-size-fits-all is unheard of. You cannot expect to kill rodents using the same bug spray that eliminates cockroaches. Find a service that employs a custom approach to every infestation.
Pest control services may try to entice customers by offering cheaper rates than those of their rivals. But the problem is, this may not always fit what your home requires at a given time. After all, not all pest control packages are the same. Find a service that is glad to work around your budget.
As indicated earlier, pest extermination projects come in varied types, but for the lengthier, more complex ones (like tent fumigation), consistent reporting is important. Inquire from the company you’re considering whether their employees will provide such reports regarding the progress of extermination, especially when the timeframe is short. In most cases, they will send someone to personally see the extent of the infestation. This is the only way they can tell you how long it will take to complete the extermination process. If they give you a timeframe over the phone without actually visiting your home, be wary. That is not a practice of a reputable pest control service.
Speaking of employees, find a company that hires and trains their staff in the ways of professionalism. Are they polite on the phone and in person? Do they keep you on hold for too long? Are they known for delivering on their promises? Are they in proper uniforms? Do they properly label all of their products? Moreover, a pest control specialist must be glad to walk you through their methods and processes before starting the work.
Managing Recurrent Infestations
Finally, knowing that the risk of infestation recurrence is always there, you have to find a company will know exactly how to handle it, without forcing you into any long-term deals. In other words, commit yourself to the return of the company only if there are clear signs of re-infestation.